Refund policy

Return & Refund Policy

Last Updated: [DATE]

At USUAL BAZAAR, we want you to be completely satisfied with your purchase. If you are not happy with your order, our Return and Refund Policy is designed to make the process simple and fair.

1. Return Eligibility

To be eligible for a return, the following conditions must be met:

  • The item must be returned within 5 DAYS of receiving the order.

  • The product must be unused, unworn, and in its original condition.

  • The item must be returned with all original packaging, tags, and accessories (if applicable).

  • Proof of purchase (such as order confirmation or receipt) must be provided.

We reserve the right to refuse returns that do not meet these conditions.

2. Return Timeframe

Customers must request a return within 5 days of receiving their order.

To start a return, please contact us at usualbazaar52@gamil.com with the following information:

  • Your order number

  • The reason for the return

  • Photos of the product (if damaged or defective)

Our support team will review your request and provide instructions for the return process.

3. Refund Process

Once we receive and inspect the returned item, we will notify you about the status of your refund.

If the return is approved:

  • Your refund will be processed to the online method.

  • Refunds may take 48 hours to appear in your account depending on your bank or payment provider.

Shipping charges are typically non-refundable, unless the return is due to our error.

4. Exchanges

If you would like to exchange an item for a different size, color, or product, please contact us at usualbazaar52@gmail.com.

Exchanges are subject to product availability. If the requested item is unavailable, we may offer a refund or store credit.

5. Damaged or Defective Items

If you receive a damaged, defective, or incorrect item, please contact us within 5 days of receiving your order.

Please include:

  • Your order number

  • A description of the issue

  • Clear photos of the damaged or incorrect product

Once verified, we will arrange a replacement, exchange, or full refund at no additional cost to you.

6. Non-Returnable Items

Certain items may not be eligible for return, including but not limited to:

  • Items marked as final sale

  • Personal care products or hygiene items

  • Gift cards or digital products

  • Items returned in used or damaged condition (not due to shipping)

Please check product descriptions carefully before making your purchase.

7. Return Shipping Costs

Return shipping costs may depend on the reason for the return:

  • If the return is due to damaged, defective, or incorrect items, USUAL BAZAAR will cover the return shipping costs.

  • If the return is due to customer preference (e.g., change of mind), the customer may be responsible for the return shipping cost.

Return shipping instructions will be provided after your return request is approved.

8. Contact Information

If you have any questions about returns or refunds, please contact us:

Store Name: USUAL BAZAAR
Email: usualbazaar52@gmail.com
Business Address: GHARMARA,DHAKUAKHANA,NORTH LAKHIMPUR,ASSAM,INDIA,787053

We value your trust and are committed to providing a smooth and reliable shopping experience at USUAL BAZAAR.